Cloud ConceptsCâu 19 / 100
What is the main purpose of a service-level agreement (SLA) offered by a cloud provider?
a.It lists the provider's employees
b.It sets the price of physical hardware
c.It formally defines the expected performance and uptime guarantees for a service
d.It encrypts customer data automatically
Giải thích
An SLA is a formal commitment that specifies metrics such as guaranteed uptime and availability for a service. If the provider fails to meet these targets, customers may receive service credits. SLAs help organizations plan for reliability and set expectations.
Luyện miễn phí toàn bộ 100 câu hỏi — không cần đăng ký.
Câu hỏi liên quan cùng chủ đề
- What does 'disaster recovery' in the cloud primarily help an organization achieve?
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- A company wants to avoid the cost and effort of maintaining physical servers. Which cloud advantage most directly addresses this?
- Which of the following best describes 'elasticity' in cloud computing?
- In the shared responsibility model for SaaS, which responsibility shifts almost entirely to the provider?
- Why is 'geographic distribution' of datacenters valuable to cloud customers?
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