Administrative & LegalCâu 90 / 100
A patient does not show up for a scheduled appointment. What is the appropriate action?
a.Delete the appointment so the schedule looks clean
b.Document the missed appointment in the patient's medical record and follow office policy for follow-up contact
c.Charge the patient's insurance for the visit as if it occurred
d.Discharge the patient from the practice immediately without notice
Giải thích
Missed appointments are documented in the medical record because a pattern of no-shows can be clinically and legally significant, and the office then follows its policy for contacting the patient. Deleting the entry destroys evidence that the appointment was offered. Billing insurance for a visit that never happened is fraudulent, and abrupt dismissal without proper notice risks a claim of patient abandonment.
Luyện miễn phí toàn bộ 100 câu hỏi — không cần đăng ký.
Câu hỏi liên quan cùng chủ đề
- In a SOAP note, which entry belongs in the objective section?
- A medical assistant realizes a vital sign was charted in the wrong patient's paper record. How should the error be corrected?
- Which scheduling method books several patients at the start of each hour and then leaves the rest of the hour open to absorb delays?
- Which code set is used to report the diagnosis or reason for a patient's visit?
- A patient's insurance plan has a $1,500 annual deductible and a $30 office visit copay. What does the deductible represent?
- A patient requests a copy of their complete medical record to take to a specialist. What is the correct process?
Cập nhật gần nhất: · quy trình kiểm tra
Đội Ngũ Biên Tập PrepPass · Đối chiếu với NHA Certified Clinical Medical Assistant (CCMA) Exam · Quy trình kiểm tra