Software TroubleshootingCâu 55 / 100
A smartphone's battery drains unusually fast and the device runs hot even when idle. Which is a likely software-related cause to investigate first?
a.The charger cable color
b.The phone case brand
c.A misbehaving or malicious app running in the background
d.The screen resolution setting
Giải thích
A rogue or poorly optimized background app can consume CPU and radios continuously, draining the battery and generating heat. Checking battery usage stats to find the offending app is the logical first step.
Luyện miễn phí toàn bộ 100 câu hỏi — không cần đăng ký.
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- A Windows computer is extremely slow, and Task Manager shows an unknown process using nearly 100% CPU. What should the technician do first?
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