An attorney calls and asks the office to fax a patient's complete dental record for a personal injury case. What should the assistant do?

Giải thích

Releasing records to a third party such as an attorney requires a valid written authorization signed by the patient, which specifies what information may be disclosed and to whom. Faxing on request or reading notes aloud discloses protected health information without authorization. Simply hanging up is unnecessary; the correct response is to explain the authorization requirement and follow the office's release procedure.