Business PracticesCâu 85 / 100
A client loses money on a trade the agent recommended. To keep the client from complaining, the agent quietly writes a personal check covering the loss and tells no one at the firm. The agent has:
a.Resolved the matter appropriately at his own expense
b.Acted properly because the client suffered no net loss
c.Committed a prohibited practice by settling a complaint without the firm's knowledge and effectively guaranteeing the customer against loss
d.Acted properly because no securities were involved in the payment
Giải thích
Reimbursing a customer for losses out of personal funds both conceals a potential complaint from the firm's supervisory system and operates as a guarantee against loss, each of which is an unethical practice. The firm must be able to review the underlying recommendation and record the complaint. Making the client whole financially does not cure the concealment.
Trích dẫn luật: NASAA Model RuleLuyện miễn phí toàn bộ 100 câu hỏi — không cần đăng ký.
Câu hỏi liên quan cùng chủ đề
- A state-registered investment adviser takes custody of client securities. Under the NASAA custody rule, the adviser generally must:
- An investment adviser wants to charge a fee based on a share of the capital gains in a client's account. Under NASAA rules, such a performance-based fee is:
- An investment adviser directs client brokerage to a firm that provides research reports and also pays the adviser's office rent. Regarding these soft dollar arrangements, the adviser:
- An investment adviser proposes to act as broker for a client on one side of a trade while representing the counterparty on the other. This agency cross transaction:
- An investment adviser pays an accountant a fee for every client the accountant refers. Under NASAA rules, this arrangement requires that:
- An agent's friend asks about the holdings and balance in a mutual acquaintance's brokerage account. The agent should:
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