Patient RightsQuestion 2 of 200
A resident's adult son calls the facility asking what medications his mother is taking. The CNA should:
a.Refer the caller to the charge nurse without confirming or denying any clinical information
b.Tell him the medications but ask him not to share
c.Tell him to come in person and the CNA will show him the chart
d.Read the medication list to him since he is family
Explanation
HIPAA Privacy Rule (45 CFR §164.502) and 42 CFR §483.10(g) protect resident health information. Family status alone does not authorize disclosure; only individuals designated by the resident or holding valid authority (POA for healthcare, conservator) may receive PHI, and disclosure must be made by appropriate licensed staff. The CNA should not confirm or deny information and must route the request to the nurse, who will verify authorization before any release. Options a, b, and d would each be unauthorized disclosures.
Law Reference: 42 CFR §483.10(g); HIPAA 45 CFR §164.502Practice all 200 questions free — no signup required.
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