A resident says, 'I just want to die.' The most therapeutic CNA response is:
Explanation
Therapeutic communication uses open-ended invitation, validation, and immediate escalation when statements suggest suicidal ideation. Reassurance clichés (a, b) and topic change (c) shut down the resident and miss safety risk. The CNA must take the statement seriously, listen, and report to the nurse immediately so the resident can be assessed for suicidal ideation and a safety plan implemented—a duty under both standards of care and facility policy.
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