The nurse gives the CNA a verbal instruction: 'Get a clean-catch urine on Mrs. Park before lunch.' The CNA should:
Explanation
Joint Commission National Patient Safety Goals require read-back/repeat-back for verbal communications to prevent error. Repeating ensures both parties confirm the same task, resident, and timeframe. Silent acknowledgment (a) risks misinterpretation; waiting for written orders (c) delays necessary care for a verbal task within CNA scope; secondhand relay (d) introduces additional error. Read-back is a basic patient-safety habit expected of CNAs.
Law Reference: Joint Commission read-back; SBARThis topic, taught in full in the Certified Nursing Assistant (CNA) guide. CNA — Complete Study Guide (2026) — PDF + EPUB, $19.99 · 14-day refund →
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