Communication & CultureQuestion 30 of 200
The nurse gives the CNA a verbal instruction: 'Get a clean-catch urine on Mrs. Park before lunch.' The CNA should:
a.Repeat back: 'Clean-catch urine on Mrs. Park before lunch — got it.'
b.Nod silently and walk away
c.Wait for the order to be written before doing anything
d.Ask another CNA what was said
Explanation
Joint Commission National Patient Safety Goals require read-back/repeat-back for verbal communications to prevent error. Repeating ensures both parties confirm the same task, resident, and timeframe. Silent acknowledgment (b) risks misinterpretation; waiting for written orders (c) delays necessary care for a verbal task within CNA scope; secondhand relay (d) introduces additional error. Read-back is a basic patient-safety habit expected of CNAs.
Law Reference: Joint Commission read-back; SBARPractice all 200 questions free — no signup required.
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