Communication & CultureQuestion 30 of 200
The nurse gives the CNA a verbal instruction: 'Get a clean-catch urine on Mrs. Park before lunch.' The CNA should:
a.Nod silently and walk away
b.Repeat back: 'Clean-catch urine on Mrs. Park before lunch — got it.'
c.Wait for the order to be written before doing anything
d.Ask another CNA what was said
Explanation
Joint Commission National Patient Safety Goals require read-back/repeat-back for verbal communications to prevent error. Repeating ensures both parties confirm the same task, resident, and timeframe. Silent acknowledgment (b) risks misinterpretation; waiting for written orders (c) delays necessary care for a verbal task within CNA scope; secondhand relay (d) introduces additional error. Read-back is a basic patient-safety habit expected of CNAs.
Law Reference: Joint Commission read-back; SBARPractice all 200 questions free — no signup required.
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