Software TroubleshootingQuestion 67 of 100
A Windows PC boots to a black screen with only a cursor after login. Which troubleshooting environment lets the technician load a minimal set of drivers to diagnose the issue?
a.UEFI firmware setup
b.BIOS beep codes
c.Safe Mode
d.Screen saver settings
Explanation
Safe Mode starts Windows with a minimal set of drivers and services, helping determine whether a third-party driver or startup program causes the black screen. Firmware setup and beep codes address hardware, not this OS-level issue.
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