Software TroubleshootingQuestion 69 of 100
An Android user side-loaded an app and now sees excessive ads and unexpected charges. What is the recommended remediation?
a.Uninstall the suspicious app, run a mobile security scan, and review app permissions
b.Buy a new phone
c.Replace the SIM card
d.Upgrade the data plan
Explanation
Removing the side-loaded app, scanning for malware, and reviewing permissions targets the likely malicious source of ads and charges. Buying new hardware or changing the SIM does not remove the offending software.
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