Software TroubleshootingQuestion 68 of 100
A user complains that the system time keeps resetting and secure websites report certificate errors. While often hardware-related, which quick check can rule out a simple software/setting cause?
a.Reinstall the OS
b.Replace the hard drive
c.Replace the RAM
d.Verify the correct date, time, and time zone settings and enable automatic time sync
Explanation
Certificate errors frequently stem from an incorrect clock, so verifying date/time/time zone and enabling automatic synchronization is a fast software check. If the clock still resets after reboots, a dead CMOS battery may be the hardware cause.
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