Software TroubleshootingQuestion 73 of 100
A Windows system shows the message 'No boot device found' after being powered off normally. Which is the most appropriate first diagnostic step?
a.Check boot order in firmware and verify the drive is detected
b.Reinstall Microsoft Office
c.Update the web browser
d.Change the desktop theme
Explanation
Verifying the firmware boot order and confirming the drive is detected isolates whether the boot device is missing or misordered before assuming corruption or hardware failure. Application or theme changes are irrelevant to booting.
Practice all 100 questions free — no signup required.
Related questions on this topic
- A user complains that the system time keeps resetting and secure websites report certificate errors. While often hardware-related, which quick check can rule out a simple software/setting cause?
- An Android user side-loaded an app and now sees excessive ads and unexpected charges. What is the recommended remediation?
- A desktop application freezes frequently only when a specific large file is opened, while smaller files work fine. What is a sensible first hypothesis to test?
- During malware remediation best practices, when should the technician re-enable System Restore and create a fresh restore point?
- A user reports their phone's data usage spiked dramatically with no change in habits, and unfamiliar apps appeared. What is the most appropriate investigation?
- A Windows PC intermittently loses its network connection only over Wi-Fi, while wired devices stay online. Which is a reasonable early software step?
Last reviewed: · editorial process
PrepPass Editorial Team · Verified against CompTIA A+ Core 2 (220-1102) · How we review