Illness ReportingQuestion 164 of 319
Two customers at a deli call the health department within 24 hours saying they got sick with the same symptoms after eating there. The manager learns of this. What is the manager's correct first response?
a.Delete shift records to avoid liability
b.Wait and see if more complaints come in
c.Offer the customers a refund and forget about it
d.Immediately notify the local health department, preserve suspect food and records, and begin internal investigation
Explanation
When two or more people experience the same illness after eating food prepared or served at a facility, it meets the standard CDC/FDA definition of a suspected foodborne outbreak. The Person-in-Charge must immediately notify the local health department, preserve any suspect food and production records, and cooperate fully with the investigation. Concealing evidence is unlawful.
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