A clearly intoxicated and confused person is sitting in the lobby. Best-practice BSIS guidance for a security officer is to:
Explanation
Intoxication can mask life-threatening conditions including diabetic emergencies, head injuries, stroke, hypothermia, and overdose. BSIS guidance and officer-survival principles call for a calm tone, safety assessment, and prompt request for medical or law-enforcement evaluation (paramedics, fire, or peace officers who can invoke W&I §5150 if applicable). Forcible removal (a) risks injury and false-imprisonment / battery claims; isolation in a locked room (c) is unlawful detention; searches without consent (d) exceed limited-search authority. Document observations factually.
Law Reference: BSIS training; vulnerable-population guidelines; W&I Code §5150 referenceThis topic, taught in full in the California Guard Card (BSIS Security Guard) guide. California Guard Card — Complete Study Guide (2026) — PDF + EPUB, $9.99 · 14-day refund →
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