Communication & PRQuestion 164 of 200

A security officer is assigned to a retail client. The officer's spouse is the store manager being investigated for inventory theft. The officer should:

a.Continue with the assignment and investigate the spouse personally, in order to demonstrate objectivity and to show that no favour is being shown
b.Disclose the relationship to the security company supervisor and request reassignment to avoid a conflict of interest
c.Quietly tip off the spouse so that they have time to prepare a defence before the client's own investigation reaches them
d.Resign from the security company without offering any explanation to the supervisor about why the assignment is a problem

Explanation

BSIS ethics standards require officers to avoid conflicts of interest and to disclose relationships that could compromise objectivity. Reassignment (b) protects the integrity of the investigation, the officer's career, and the security company's contract. Investigating a family member (a) creates legal and ethical exposure (witness tampering, evidence destruction). Tipping off the spouse (c) is potentially obstruction of justice (PC §136.1) and grounds for criminal charges. Unexplained resignation (d) abandons the duty to report and may itself raise suspicion.

Law Reference: BSIS communication training; conflict-of-interest principles

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