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A&H Policy Provisions
71 questionsThe UPPL, codified beginning at Cal. Ins. Code §10350, divides A&H policy language into required and optional provisions. Knox-Keene governs HMOs; Holden-Bagley addresses life and disability; the LTC Act covers long-term care contracts.
Cal. Ins. Code §10350 et seq.The incontestability window for individual A&H policies is two years from the date of issue. After that, only fraudulent misstatements remain contestable; ordinary errors no longer support rescission.
Cal. Ins. Code §10350.2The incontestability provision does not protect fraudulent statements. Even after the two-year window, an insurer may rescind a policy issued in reliance on a deliberately false answer.
Cal. Ins. Code §10350.2The standard grace period is 7 days for weekly mode, 10 days for monthly mode, and 31 days for all other modes. Coverage continues during the grace period.
Cal. Ins. Code §10350.3A reinstated policy covers accidental injuries from the date of reinstatement, but sicknesses are only covered if they begin more than 10 days after reinstatement. The June 7 sickness falls inside the 10-day exclusion window.
Cal. Ins. Code §10350.4Notice of Claim must be given within 20 days after the occurrence or commencement of any loss, or as soon as reasonably possible. After receiving notice, the insurer must supply claim forms within 15 days.
Cal. Ins. Code §10350.5The insurer must supply claim forms within 15 days after receiving notice of claim. If it fails to do so, the claimant may submit any written proof describing the occurrence, character, and extent of loss.
Cal. Ins. Code §10350.6Proof of Loss must be furnished within 90 days after the date of loss (or after the end of each disability period for periodic disability benefits). Late proof is still acceptable if it was not reasonably possible, generally no later than one year.
Cal. Ins. Code §10350.7The Legal Actions provision bars suit sooner than 60 days after proof of loss has been furnished and later than 3 years after proof of loss was required. This gives the insurer time to investigate and pay.
Cal. Ins. Code §10350.11The Legal Actions provision sets an outside limit of 3 years from the time proof of loss was required. After that, the insurer has a complete defense to the suit.
Cal. Ins. Code §10350.11Want these explained in order? California Life & Health Insurance Producer Exam — Complete Study Guide (2026) — PDF + EPUB, $19.99 · 14-day refund →
The Misstatement of Age provision is a corrective remedy, not a voiding remedy. The benefit (or premium) is adjusted to what the correct age premium would have purchased; the contract stays in force.
Cal. Ins. Code §10369.7A noncancellable policy locks both the premium and the renewal right. Guaranteed renewable lets the insurer raise the premium by class; conditionally and optionally renewable allow non-renewal under stated or any conditions.
Guaranteed renewable means the insurer must renew up to the stated age, cannot cancel except for non-payment, and may only adjust premiums on a class basis — never against a single insured.
The birthday rule looks at the month and day of birth, not the year. The parent whose birthday falls earlier in the calendar year carries the primary plan for dependent children. Maria's March 8 birthday is earlier than Carlos's October 21.
COB rules prevent over-insurance. They order multiple plans into primary and secondary roles so the combined payments do not exceed 100% of the actual covered expense.
Hospital indemnity coverage pays a stated daily, weekly, or monthly cash amount during a covered hospital stay. The cash is paid to the insured and is not tied to the actual hospital bill.
Critical illness (also called dread disease) riders pay a single lump sum upon first diagnosis of a listed condition such as heart attack, stroke, cancer, kidney failure, or major organ transplant. The insured may use the money for any purpose.
The elimination period is the time-based deductible at the front end of a disability claim. Longer elimination periods (such as 90 or 180 days) lower the premium because the insurer pays for fewer short claims.
The Affordable Care Act eliminated pre-existing-condition exclusions on major medical plans (both individual and group). Limited-benefit products outside the major medical market, such as long-term care, individual disability income, and supplemental policies, may still impose them.
ACA §1201Accrued periodic disability income benefits must be paid at least monthly during the period of liability. Any unpaid balance at the end of liability must be paid immediately upon receipt of due written proof.
Cal. Ins. Code §10350.8Originally, HIPAA Title I (29 U.S.C. §1181) permitted group health plans to impose a pre-existing condition exclusion of up to 12 months (18 months for late enrollees), reduced by prior 'creditable coverage' under a HIPAA certificate. However, the Affordable Care Act effectively eliminated pre-existing condition exclusions: §2704 of the Public Health Service Act, added by the ACA, prohibits ANY pre-existing condition exclusion in non-grandfathered individual and group health plans. The 12-month exclusion less creditable coverage and the 18-month late-enrollee exclusion both describe the pre-ACA HIPAA rule, which has been superseded. The exception said to survive for participants over age 65 is fabricated. Today, both Covered California and employer group plans must accept enrollees regardless of pre-existing conditions; California Insurance Code §10198.7 mirrors this protection at the state level.
29 U.S.C. §1181 (HIPAA Title I portability)California Insurance Code §10123.13 (and §10350.5 for disability/health) requires an insurer to reimburse or contest a clean claim from a contracted health provider within 30 working days of receipt for paper claims and 30 calendar days for electronic claims. If the insurer fails to act within that window, interest at 10% per year (or 15% for certain emergency claims under §10123.147) accrues automatically on the unpaid amount. The 15-working-day window limited to contracted network providers is too short and is not the statutory rule. The 90-calendar-day window is closer to the federal Medicare standard, not the CA private-insurance rule. And the 6-month window is far beyond statute. The prompt-payment rules are part of California's consumer-protection regime that prevents insurers from indefinitely deferring legitimate provider claims.
Cal. Ins. Code §10350.5 (prompt payment of claims)California Insurance Code §10350.6 (mirroring the NAIC Uniform Individual Accident and Sickness Policy Provisions Law) requires the following grace period based on premium mode: 7 days for weekly mode, 10 days for monthly mode, and 31 days for any other mode (quarterly, semi-annual, annual). During the grace period the policy remains in force; if the insured suffers a covered loss during the grace period, the insurer may deduct any unpaid premium from the claim payment. The 7-day period applies only to weekly-paid coverage. The 10-day period applies only to monthly mode. The 21-day period is fabricated. For quarterly mode, the grace period is 31 days. (Contrast with the LIFE insurance grace period under §10113.5, which is 60 days/2 months in California.)
Cal. Ins. Code §10350.6 (grace period — A&H)COBRA continuation maxima under 29 U.S.C. §1162 (ERISA §602) are: 18 months for the covered employee following voluntary or involuntary termination (or reduction in hours); 29 months if the qualified beneficiary is determined disabled by the SSA within 60 days of the qualifying event; and 36 months for SPOUSES AND DEPENDENT CHILDREN following the employee's Medicare entitlement, divorce/legal separation, or death of the employee, or for a dependent child losing dependent status. The covered employee himself doesn't need COBRA after Medicare entitlement (he has Medicare), but his family does, hence the 36-month period. The 18-month figure applies to the standard termination/reduction-of-hours scenario. The 29-month figure is the disability-extension period. And 60 months is not a COBRA period at all.
29 U.S.C. §1162 (COBRA continuation periods)HIPAA Title I (29 U.S.C. §1181) ORIGINALLY defined a pre-existing condition as one for which medical advice, diagnosis, care, or treatment was recommended or received within the 6-month period ending on the individual's enrollment date in the plan. Plans could exclude such conditions for up to 12 months (18 for late enrollees), REDUCED by prior creditable coverage so long as there was no break exceeding 63 days. The ACA later eliminated pre-existing-condition exclusions for non-grandfathered individual and group plans, but the 6-month lookback and 63-day break rule remain important conceptual building blocks tested on exams. California Insurance Code §10198.7 parallels these protections. The 24-month lookback said to apply only to enrollees over age 65, and the 12-month lookback said to allow no offset for prior creditable coverage, both invent incorrect windows and scopes. The lifetime lookback permitting permanent exclusion of any condition ever diagnosed is plainly wrong; HIPAA never used a lifetime lookback. Candidates should know both the historical HIPAA rule and the ACA's later elimination of pre-ex exclusions.
29 U.S.C. §1181 (HIPAA pre-existing lookback); California Insurance Code §10198.7California's 'mini-COBRA' (Cal-COBRA) statutes — California Insurance Code §1366.20 et seq. for insurers and Health & Safety Code §1373.621 for HMOs — fill the gap for small employers (2-19 employees) that are NOT subject to federal COBRA, so the response describing Cal-COBRA continuation of up to 36 months for a fully insured small-employer plan is correct. Cal-COBRA generally provides up to 36 months of continuation coverage following a qualifying event (longer than the federal COBRA 18-month period for termination/reduction in hours). For employees who exhaust federal COBRA at a larger employer, Cal-COBRA may also provide an additional period bringing the total to 36 months. The statement that no continuation right exists at all and the worker must buy an individual policy through Covered California is wrong; California fills the COBRA gap. The claim that ERISA preempts the California small-employer statutes so federal COBRA reaches every group plan regardless of size is wrong; federal COBRA applies only to employers with 20+ employees. The response giving 6 months and then automatic county enrollment fabricates a Medi-Cal trigger that does not exist.
California Insurance Code §1366.20 et seq.; CIC §1373.621 (Cal-COBRA / mini-COBRA)A 'cafeteria' or Section 125 plan under IRC §125 is a written employer plan that gives each employee the choice between cash (taxable wages) and one or more qualified non-taxable benefits, including employer-sponsored health insurance, health FSAs, dependent-care FSAs, HSA contributions, group term life insurance up to $50,000, and adoption assistance — exactly what the response describing a written §125 plan funded by pre-tax salary reduction states. Employee elections to receive the benefit instead of cash are funded with PRE-TAX salary reduction, reducing federal income tax, Social Security, and Medicare wages (a major efficiency for both employer and employee). Strict nondiscrimination rules under §125(b) prevent the plan from favoring highly compensated employees. The response describing a defined-contribution plan with a menu of employer-selected mutual funds confuses §125 with a §401(k). The subsidized on-site meal program administered by the Department of Labor is fabricated. The response that adds the employer's health contributions to taxable wages with an offsetting deduction is the opposite of how §125 works (pre-tax, not taxable).
IRC §125 (cafeteria plans / Section 125 plans)Under California Insurance Code §10123.13, §10123.147, and the Fair Claims Settlement Practices Regulations (10 CCR §2695 et seq.), a health insurer that denies a claim must provide a written explanation of the basis for denial, cite the policy provisions relied upon, and inform the insured of internal appeal rights — which is what the response describing written denial notice, internal appeal, and a free Independent Medical Review states. After exhausting the insurer's internal review, the insured may request an Independent Medical Review (IMR) for medical-necessity, investigational/experimental, and certain emergency-care denials. IMRs are administered free of charge by the CDI (for CDI-regulated products) or the DMHC (for Knox-Keene plans), and the insurer is bound by the IMR decision. The response saying the insured has no appeal outside the courts wrongly denies the regulatory appeal scheme. The response letting only the treating physician appeal or request an IMR is wrong; insureds may file directly. The response imposing a 24-hour filing deadline and limiting IMR to group contracts fabricates that deadline; typical appeal windows are 60 to 180 days or longer.
California Insurance Code §10123.13 and §10123.147 (claim handling / appeals)California Insurance Code §10123.13 (and §10350.7 for disability/health prompt-pay) imposes a duty on insurers to pay or contest a clean claim within 30 working days (paper) or 30 calendar days (electronic). Failure to do so causes interest to accrue automatically on the unpaid amount — generally 10% per year, or 15% for certain emergency-care claims under §10123.147 — payable to the claimant without the claimant having to request it, which is the response describing automatic interest plus potential market-conduct sanctions. Persistent violations can also trigger market-conduct examinations, fines, and enforcement actions by the CDI. The response saying the claim is forgiven and the balance shifts to the patient is wrong; the claim remains due. The response cutting the provider to fifty percent of billed charges fabricates a 50% haircut. Automatic revocation of the certificate of authority on the first missed deadline is far disproportionate; certificates of authority are revoked only for serious, sustained violations after due process. The accrual-of-interest remedy is the principal day-to-day enforcement mechanism.
California Insurance Code §10350.7 (prompt-pay interest); §10123.13The time-limit-on-certain-defenses (incontestability) provision bars the insurer, after the policy has been in force for a set period (often two or three years), from voiding the policy or denying a claim because of misstatements made in the application, with an exception for fraudulent misstatements where state law allows. It does not restrict the insurer's right to adjust premiums for a whole class, nor does it eliminate the routine requirement that the insured submit proof of loss. Paying benefits on time is required by a separate provision (time of payment of claims), not this one.
A pre-existing condition provision lets the insurer limit or exclude benefits for a medical condition that existed (was diagnosed or treated, or would have prompted a prudent person to seek care) before the policy's effective date, typically for a defined waiting period after which the condition is covered. It is not a general right to cancel the policy whenever a claim is filed, and it does not let the insurer refuse all accident coverage. Health policies pay medical or disability benefits, not a death benefit, so raising a death benefit for previously treated illnesses is inapplicable.
The notice of claim provision requires the insured to tell the insurer that a loss has occurred within a stated time, commonly 20 days after the loss or as soon as reasonably possible. A rigid five-day rule, six months, or a full year does not match the standard uniform provision. Prompt notice lets the insurer begin processing and, if needed, investigate the claim. This is the first step in the claims sequence, followed by claim forms and proof of loss.
If the insurer does not supply claim forms within the stated period after notice, the insured is allowed to submit written proof of the loss in their own words (describing the nature and extent of the loss) and is treated as having complied with the proof requirement. The insured is not entitled to sue immediately, cancel for a refund, or collect double benefits. This provision keeps the insurer's delay from defeating an otherwise valid claim.
The proof of loss provision typically requires written proof within 90 days after the loss (or as soon as reasonably possible, and not later than one year except in cases of legal incapacity). Five days is too short, and three or ten years is far too long. Proof of loss documents the details the insurer needs to determine what it owes. Failing to provide timely proof can jeopardize a claim, which is why the 90-day standard is worth remembering.
The time of payment of claims provision requires the insurer to pay benefits promptly, immediately or within a specified number of days after receiving acceptable proof of loss, so a valid claim is not left unpaid. Paying at the insurer's discretion, only at year-end, or after a two-year delay would defeat the purpose. This provision protects insureds from unreasonable delays once they have properly documented a covered loss.
The payment of claims provision states who receives the benefit money: benefits are ordinarily paid to the insured, while any death benefit under the policy is paid to the designated beneficiary (or the estate if none is named). It does not set the premium, the deductible, or the elimination period, which are addressed elsewhere. This provision ensures there is a clear, contractually defined recipient for each type of benefit.
This provision permits the insurer, at its own cost and as often as reasonably necessary while a claim is pending, to have the insured physically examined and, in the event of death, to require an autopsy unless state law forbids it. It does not allow the insurer to deny all claims, raise premiums, or cancel the policy. The right exists so the insurer can verify the nature and extent of a loss it is being asked to pay.
The legal actions provision sets a window for lawsuits: the insured cannot sue for at least a stated period (commonly 60 days) after submitting proof of loss, giving the insurer time to pay, and cannot sue after an outer limit (often three years) from when proof was due. It is not tied to policy issuance, a one-day wait, or changing insurers. This provision gives the insurer a fair chance to settle before litigation and sets a deadline for claims disputes.
The change of occupation provision lets the insurer modify the benefit or premium when the insured switches to a job with a different risk level: a more hazardous occupation may reduce benefits to what the premium would buy at the higher risk, while a less hazardous one may lower the premium and refund the difference. It is not triggered by relocating, marrying, or buying another policy. The provision keeps the coverage aligned with the actual occupational risk being insured.
The misstatement of age provision does not void the policy; instead, if the age was misstated, the benefit is adjusted to what the premiums paid would have bought at the true age, so an understated age (which meant an underpaid premium) results in a proportionately reduced benefit. The policy is not canceled, benefits are not doubled, and they are not left unchanged. This keeps the insurer's payout consistent with the premium that was actually charged.
A probationary period is an initial span of time (often the first few weeks) after the policy's effective date during which losses from certain causes, commonly sickness, are not yet covered, reducing the risk of insuring someone already becoming ill. It is not the free-look period, the grace period, or a payment schedule. The probationary period is a one-time waiting period at the start of coverage, distinct from the recurring grace period for premium payments.
The free-look provision gives the policyowner a set number of days after receiving the policy to review it and, if dissatisfied for any reason, return it for a full refund of premium as though it were never issued. It does not let the owner skip a premium, change the insured, or increase benefits. The free look is a consumer protection ensuring buyers have time to make sure the coverage meets their needs before committing.
The insuring clause is the insurer's core promise: it states that the insurer will pay benefits for the losses the policy covers and broadly defines the coverage being provided. Listing what is not covered is the function of the exclusions. Setting the premium schedule is a separate provision, and naming the producer is not part of the insuring clause. The insuring clause establishes the fundamental agreement to provide coverage, from which the rest of the policy elaborates.
An impairment rider (also called an exclusion rider) allows the insurer to issue a policy while excluding a particular existing condition or body part from coverage, so the applicant can be insured for everything else. It does not add coverage, lower the deductible, or increase benefits, its effect is to remove coverage for the named impairment. This rider lets an insurer cover an otherwise higher-risk applicant by carving out the specific problem.
This optional provision applies when an insured has more than one policy of the same kind with the same insurer; it lets the insurer limit the total benefits payable (often refunding the premium for the excess coverage) so the insured cannot be overinsured and profit from a loss. It does not concern separate life insurance, the deductible, or the elimination period. The provision reflects the principle that health coverage should reimburse loss, not create a gain from duplicate policies.
Notice of claim typically must be given within about 20 days of a loss or as soon as reasonably possible. It is not a strict 24-hour, one-year, or fixed 90-day rule.
If the insurer does not send claim forms promptly, the insured satisfies the requirement by submitting proof of loss in their own words. The claim is not forfeited, nor does this provision authorize immediate suit.
Proof of loss is generally due within 90 days of the loss, or as soon as reasonably possible where 90 days is not feasible. The other intervals do not reflect the uniform provision.
This provision requires prompt payment once proof of loss is received, within the period the provision states. The insurer cannot delay at will or hold claims for year-end or the contestable period.
The legal actions provision typically bars suit for 60 days after proof of loss and requires any suit within about 3 years. This gives the insurer time to process while preserving the insured's right to sue.
This provision lets the insurer verify a claim by examining the insured or, in a death claim, ordering an autopsy where state law permits, all at the insurer's cost. It does not authorize automatic denial, premium hikes, or cancellation.
The health grace period varies with how often premiums are paid, longer intervals get longer grace periods. It is not tied to age or benefit amount.
Once the time limit passes, the insurer cannot deny a claim solely because the condition predated the policy, unless it was specifically named and excluded. It does not void the policy or change the premium.
Moving to a riskier job means the premium paid buys less coverage, so benefits are reduced to that level rather than the insurer collecting more. Benefits are not increased, unchanged, or terminated.
A safer occupation entitles the insured to a lower rate, with the overpaid premium refunded, since the risk decreased. Benefits are not cut and the policy is not canceled.
As in life insurance, a health misstatement of age is fixed by adjusting benefits to reflect what the premium actually paid would buy at the true age, rather than voiding the policy. Mode, deductible, and network are unaffected.
These optional provisions exclude losses stemming from the insured's illegal activity or intoxication by non-prescribed narcotics. Ordinary work, weekend, or minor-illness losses are not what they target.
The insuring clause states what the policy covers and the insurer's promise to pay. Exclusions, premium terms, and beneficiary designations are handled in other parts of the contract.
The probationary period is a one-time wait at the start of coverage before certain (usually sickness) claims are payable. Returning for a refund is the free-look, and the post-disability wait is the elimination period.
The probationary period is a single initial wait; the elimination period recurs, delaying benefits after each covered disability starts. Both affect benefits, and neither concerns death claims specifically.
The benefit period caps how long benefits continue for a claim. The pre-benefit wait is the elimination period, and grace and contestable periods are unrelated concepts.
The provision lets the insurer restrict coverage for conditions that existed before the policy, but only for a defined period, after which they are covered. It does not bar all claims or add a death benefit.
COB establishes which plan pays first and limits total recovery to the actual expense, preventing profit from double coverage. It does not cancel coverage or raise deductibles.
The birthday rule assigns primary status to the plan of the parent whose birthday comes first in the year (month and day, not year of birth). Coverage length, income, and deductible are not the deciding factor.
Subrogation lets the insurer step into the insured's shoes to recover its payment from the at-fault party. It does not undo the claim, seize premiums, or raise benefits.
Subrogation stops double recovery and shifts the cost to the party that caused the loss. It is unrelated to rewarding the insured, underwriting, or grace periods.
A relapse from the same cause within the recurrent-disability window is treated as one continuous claim, so the insured need not satisfy a new elimination period. If the gap were longer, it would be a new disability.
An impairment rider excludes a particular condition the applicant already has, allowing the insurer to issue coverage for everything else. It does not add coverage, cut deductibles, or guarantee renewal.
Noncancelable is the strongest renewal guarantee: the insurer can neither cancel nor increase the premium beyond the scheduled amount up to a stated age. It cannot non-renew or alter benefits at will.
Guaranteed renewable means the insurer must renew to a stated age but may raise premiums for an entire class of insureds. It cannot cancel, single out one insured, or change benefits arbitrarily.
Conditionally renewable lets the insurer decline renewal only for specified events (age, employment status), but not because the insured's health worsened. It is more restrictive to the insured than guaranteed renewable but not a free hand for the insurer.
Last reviewed: · editorial process
What's on the California Life & Accident-Health Agent License?
The California Life & Accident-Health Agent License is administered by the California Department of Insurance (CDI). The topic weights below are a PrepPass estimate, not figures published by the California Department of Insurance (CDI).
Every figure above, with the document it came from and the date we read it →
Topic blueprint
- 20%California Insurance Code & Ethics
- 15%Life Insurance Fundamentals
- 15%Life Policy Provisions
- 10%Accident & Health Fundamentals
- 10%A&H Policy Provisions
- 10%General Insurance Principles
- 10%Group Life & Annuities
- 5%Disability & Long-Term Care
- 3%Medicare & Senior Insurance
- 2%Tax Treatment
How hard is the exam?
Difficult. The California Life & Accident-Health exam is 150 questions over 195 minutes at PSI, 60% to pass. Heavy on California Insurance Code (CIC) and IRC tax rules. Available in EN/ES/VI/ZH/KO under AB-451.
- Recommended study hours
- 100-150 hours over 6-10 weeks (only the 12-hour ethics course is required for prelicensing — AB 943, 2026)
- First-attempt pass rate
- 60% on the first attempt (n = 9,117) — California Department of Insurance, 2025. CDI’s row is “Life and Accident / Health or Sickness”; its separate Life-only line was 63% (n = 10,075) and Accident / Health or Sickness 76%. It was 66% in 2024. CDI states plainly that these are “the examination pass rates for individuals taking the license examination on their first attempt.”Source: California Department of Insurance — 2025 Annual Report of the Commissioner (PDF), “LSD Licensing Examination First-Time Pass Rates”
- Where to focus first
- California Insurance Code (CIC) and Life Insurance Provisions — together about 35% of exam content; expect specific code section citations in distractors.
Fees and salaries are approximate and change over time. The pass rate above is quoted from the source linked beside it, for the period that source covers — where we have not checked a source, we say so and give no number.
Frequently asked questions
How many California Life & Accident-Health insurance practice questions?+
716 original practice questions covering all 10 topics of the California Department of Insurance Life & A&H Agent license exam.
Is the Life & A&H practice test free?+
Yes, completely free. No signup, no credit card. Unlimited practice rounds and a 150-question timed mock exam included.
Are these real CDI exam questions?+
No. All questions are original prose authored from the California Insurance Code, Title 10 CCR, Civil Code, and standard ISO insurance contract concepts. We never copy from real CDI exams or providers like ExamFX, Kaplan, or AD Banker.
What's the passing score for the California Life & A&H exam?+
60%, and CDI publishes no sectional or per-subject cut score — a failing candidate gets a per-topic diagnostic, which is a diagnostic, not a cut score. The real CDI exam is 150 multiple-choice questions over 195 minutes at a PSI testing center.
Is the California insurance license exam offered in Chinese or Vietnamese?+
Yes — AB 451 (Stats. 2023, ch. 136) legally requires CDI to offer producer license exams in English, Spanish, Simplified Chinese, Vietnamese, Korean and Tagalog.
What does the Life & A&H license let me sell?+
Life insurance, annuities, accident insurance, health insurance, disability insurance, and long-term care (LTC) insurance — all to California residents.
How long is the California insurance license valid?+
2 years. Renewal requires 24 hours of continuing education (3 of which must be ethics) per renewal cycle.
Is there a study guide for the Life & Health Insurance Producer?+
Yes. PrepPass sells California Life & Health Insurance Producer Exam — Complete Study Guide (2026), a PDF + EPUB download, $19.99 one-time; the practice on this page stays free without it. See the study guide →