The BEST script for refusing an additional drink to an obviously intoxicated patron is:
Explanation
Professional refusal is calm, respectful, in the first person, and offers alternatives. It removes blame from 'you' and places it on the situation: 'tonight,' 'not able,' offering food and water and ride options. Insults (d) escalate, lying (a) destroys trust and can be disproved (the bar is still open), and blaming the manager (b) invites the patron to argue with the manager and undermines your own authority.
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