An intoxicated patron has refused a ride and insists on driving home. The server should:
Explanation
Servers should NEVER physically take keys (d) or use force (a) — both can constitute battery (Penal Code §242), invite assault, and expose the server and licensee to civil liability. The lawful tools are persuasion, offering and paying for a rideshare, calling a contact, and — as a last resort — notifying 911 so police can intervene before the patron causes a DUI crash. Letting them drive away without any effort (c) is morally and legally indefensible.
Law Reference: RBS Training Curriculum; Cal. Penal Code §242This topic, taught in full in the California RBS (Responsible Beverage Service) guide. California RBS — Responsible Beverage Service Study Guide (2026) — PDF + EPUB, $9.99 · 14-day refund →
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