When a delivery is rejected, what is the correct procedure?
a.Set the rejected items apart from accepted food, tell the delivery driver the reason, and get a signed adjustment or credit before the driver leaves
b.Discard the rejected items in the dumpster yourself and write the loss off on the next inventory count, without telling the driver
c.Put the rejected items in the walk-in beside the accepted stock until the manager can look at them after the lunch rush
d.Sign for the whole delivery, then tape a 'do not use' note on the rejected cases, and move them into dry storage
Explanation
Rejected food should be separated from accepted deliveries so it is not mistakenly used, the reason explained to the driver, and a signed credit slip or adjustment obtained before the truck leaves. Dumping it yourself forfeits the credit and the record and leaves the driver unaware of the problem; parking it in the walk-in beside accepted stock invites accidental use; and signing for the load and taping a note on it still brings unsafe food into the operation.
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