Professional & AdministrativeCâu 88 / 100
A patient appears anxious before a procedure. Which response by the technician is an example of therapeutic communication?
a.'Don't worry, everything will be fine.'
b.'There's no reason to be nervous.'
c.Changing the subject to avoid the topic
d.'You seem worried. Would you like to tell me what's concerning you?'
Giải thích
Therapeutic communication uses open-ended questions and reflection to encourage the patient to express feelings, such as acknowledging the worry and inviting them to share. False reassurance and dismissing concerns block communication and can make the patient feel unheard. Active listening builds trust and helps identify the patient's needs.
Luyện miễn phí toàn bộ 100 câu hỏi — không cần đăng ký.
Câu hỏi liên quan cùng chủ đề
- Which of the following is an example of objective data that a technician would document?
- A technician makes an error while charting on a paper record. What is the correct way to correct it?
- A patient's family member asks the technician to adjust the dose of the patient's IV medication because the patient seems uncomfortable. What is the appropriate action within scope of practice?
- A patient from a different cultural background declines to make direct eye contact and prefers a family member present during care. How should the technician respond with cultural competence?
- Who is responsible for obtaining a patient's informed consent for a medical procedure?
- A patient has an advance directive on file. What does this document primarily do?
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