IntoxicationCâu 48 / 80
A patron becomes intoxicated and belligerent after you stop serving them. Your first priority is:
a.Winning the argument about whether they are drunk
b.Serving one more to calm them down
c.Keeping everyone safe and calm while getting management or help if needed
d.Following them outside to argue
Giải thích
When a cut-off patron becomes belligerent, safety comes first, which means staying calm, not escalating, and involving management or security. Serving another drink would be illegal and would worsen the situation. De-escalation and support protect both staff and guests.
Luyện miễn phí toàn bộ 80 câu hỏi — không cần đăng ký.
Câu hỏi liên quan cùng chủ đề
- A patron drinks four standard drinks in the first hour and then nurses water for two more hours before asking to drive. Are they necessarily safe to drive now?
- A seller-server suspects a patron is intoxicated but is not certain. The safest professional approach is to:
- Why does drinking on an empty stomach lead to faster intoxication?
- Which combination of factors would cause the FASTEST rise in BAC for a given number of drinks?
- A patron who has clearly reached intoxication asks you to just 'hold' their card and keep a tab open for more drinks later. You should:
- A patron shows no obvious physical signs yet, but you have personally served them six standard drinks in about 90 minutes. What is the responsible interpretation?
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Đội Ngũ Biên Tập PrepPass · Đối chiếu với TABC (Texas Alcoholic Beverage Commission) Seller-Server Certification · Quy trình kiểm tra