Documentation & SafetyCâu 77 / 80
A patron passes out at a table. Beyond stopping service, the staff's FIRST concern should be:
a.The patron's health and safety, seeking medical help if the person cannot be roused
b.Getting them to sign a tab
c.Taking a photo for the staff group chat
d.Waking them just enough to order another round
Giải thích
A patron who cannot be roused may have a medical emergency, so their health and safety come first, including calling for medical help when needed. Documentation and other steps follow once the person is safe. Never attempt to continue serving someone in this condition.
Luyện miễn phí toàn bộ 80 câu hỏi — không cần đăng ký.
Câu hỏi liên quan cùng chủ đề
- When a refusal starts to escalate beyond what the seller-server can safely handle, the best step is to:
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- Why is it important that refusal and incident decisions be backed by management involvement and clear policy?
- When writing an incident report about a cut-off patron, the seller-server should record:
- A patron you cut off asks a sober friend to drive them home, and the friend agrees. The seller-server should:
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