Business Analysis Frameworks
Business analysis focuses on understanding needs and defining requirements so the right solution is built. This chapter, reflecting a large share of the CAPM exam, covers elicitation, requirement types, prioritization, and traceability.
Elicitation and requirement types
Elicitation draws out information and requirements from stakeholders and sources using interviews, workshops, observation, and analysis. Requirements are categorized as business, stakeholder, functional (what the solution does), non-functional (qualities), and transition requirements.
Prioritizing requirements
Because time and resources are limited, requirements are prioritized. MoSCoW groups them into Must have, Should have, Could have, and Won't have (this time), helping stakeholders agree on what is essential versus merely desirable.
Traceability and refinement
A requirements traceability matrix links each requirement to its source and to the deliverables and tests that satisfy it, ensuring nothing is lost or added without justification. In agile, backlog refinement continuously adds detail, estimates, and order to backlog items.