Which of the following is an example of psychological abuse that must be reported?
Explanation
42 CFR §483.12(a)(1) prohibits verbal, mental, physical, and sexual abuse. Name-calling, humiliation, ridicule, and threats are psychological/verbal abuse and must be reported under W&I §15630. Routine reminders (a), brief task prioritization (b), and accurate documentation (d) are normal care activities. CNAs witnessing verbal abuse have the same mandatory-reporting duty as for physical abuse and may face certification action for failure to report.
Law Reference: 42 CFR §483.12(a)(1)This topic, taught in full in the Certified Nursing Assistant (CNA) guide. CNA — Complete Study Guide (2026) — PDF + EPUB, $19.99 · 14-day refund →
Practice all 200 questions free — no signup required.
Own the complete Certified Nursing Assistant (CNA) guide — PDF + EPUB, $19.99 →
Related questions on this topic
- Visiting hours and access rights in California skilled nursing facilities require that:
- A resident asks the CNA to hold $40 in cash for her in the CNA's pocket. The correct response is:
- A resident asks to read her own medical record. Under the right to access records, the facility must allow access:
- A CNA is discussing a resident's diagnosis with another CNA in the hallway near the elevator. This is:
- A transgender resident asks staff to use her chosen name and 'she/her' pronouns. Under California's LGBT Long-Term Care Bill of Rights, staff must:
- A resident receives a 30-day notice of involuntary transfer to another facility. Which is true of the resident's rights?
Last reviewed: · editorial process