Patient RightsQuestion 14 of 200
Which of the following is an example of psychological abuse that must be reported?
a.Reminding a resident of the meal time
b.Asking a resident to wait briefly while the CNA finishes another task
c.Documenting a refusal of medication in the chart
d.Calling the resident 'old fool' and laughing when she spills her drink
Explanation
42 CFR §483.12(a)(1) prohibits verbal, mental, physical, and sexual abuse. Name-calling, humiliation, ridicule, and threats are psychological/verbal abuse and must be reported under W&I §15630. Routine reminders (a), brief task prioritization (b), and accurate documentation (c) are normal care activities. CNAs witnessing verbal abuse have the same mandatory-reporting duty as for physical abuse and may face certification action for failure to report.
Law Reference: 42 CFR §483.12(a)(1)Practice all 200 questions free — no signup required.
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