A CNA is discussing a resident's diagnosis with another CNA in the hallway near the elevator. This is:
Explanation
HIPAA (45 CFR §164.530) and 42 CFR §483.10(h) require minimum necessary disclosure and reasonable safeguards. Discussing PHI in public hallways violates confidentiality even between staff if others can overhear and the second staff member does not need the information for care. Staff status (a), volume control (c), or elevator doors (d) do not cure the violation. Discussions should occur in nursing stations, behind closed doors, or via secure shift report.
Law Reference: 42 CFR §483.10(h); HIPAA 45 CFR §164.530This topic, taught in full in the Certified Nursing Assistant (CNA) guide. CNA — Complete Study Guide (2026) — PDF + EPUB, $19.99 · 14-day refund →
Practice all 200 questions free — no signup required.
Own the complete Certified Nursing Assistant (CNA) guide — PDF + EPUB, $19.99 →
Related questions on this topic
- A resident asks the CNA to hold $40 in cash for her in the CNA's pocket. The correct response is:
- A resident asks to read her own medical record. Under the right to access records, the facility must allow access:
- Which of the following is an example of psychological abuse that must be reported?
- A transgender resident asks staff to use her chosen name and 'she/her' pronouns. Under California's LGBT Long-Term Care Bill of Rights, staff must:
- A resident receives a 30-day notice of involuntary transfer to another facility. Which is true of the resident's rights?
- When sharing a semi-private room, residents' rights to privacy include:
Last reviewed: · editorial process