Patient RightsQuestion 16 of 200

A transgender resident asks staff to use her chosen name and 'she/her' pronouns. Under California's LGBT Long-Term Care Bill of Rights, staff must:

a.Use the resident's legal name regardless of preference
b.Use the resident's preferred name and pronouns; willful and repeated failure is unlawful discrimination
c.Use whichever name the family chooses
d.Defer to the physician's notes only

Explanation

HSC §1439.51 makes it unlawful for California long-term-care facilities to willfully and repeatedly fail to use a resident's preferred name or pronouns, or to deny appropriate room assignment by gender identity. Staff must respect chosen name, pronouns, and gender identity. Using legal name only (a) or deferring to family (c) or physician notes (d) over the resident's stated identity violates state law and the resident's dignity rights.

Law Reference: HSC §1439.51 (LGBT Long-Term Care Bill of Rights)

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