Mental HealthQuestion 150 of 200
The Long-Term Care Ombudsman program's primary role is to:
a.Investigate and resolve complaints made by or on behalf of LTC residents, and advocate for resident rights
b.Provide medical treatment to residents
c.Issue nursing licenses to CNAs
d.Manage the facility's payroll and staffing
Explanation
Established under the federal Older Americans Act (42 USC §3058g) and codified in California's HSC §9700 et seq., the LTC Ombudsman investigates complaints from or on behalf of LTC residents, advocates for resident rights and quality of care, and is authorized to receive abuse reports under W&I §15630. Ombudsmen do not provide medical care (b), license CNAs (c — that is CDPH), or manage facility operations (d). The CNA must know how to contact the local Ombudsman and post their contact information conspicuously.
Law Reference: Older Americans Act 42 USC §3058g; HSC §9701Practice all 200 questions free — no signup required.
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