Communication & CultureQuestion 23 of 200
When communicating with a resident who has moderate dementia, the CNA should:
a.Quiz the resident on the day, date, and president repeatedly
b.Speak rapidly so the conversation ends quickly
c.Use complex multi-step instructions to challenge cognition
d.Approach from the front, make eye contact, use the resident's name, speak slowly with short simple sentences, allow time for response
Explanation
Best practice for residents with cognitive impairment is to approach from the front to avoid startling, make eye contact, use the resident's name, give one-step simple instructions, and allow time to respond. Reality-testing quizzes (a) increase anxiety and are not recommended; rapid speech (b) reduces comprehension; complex instructions (c) overwhelm working memory and cause distress. Calm, validating, person-centered communication preserves dignity per 22 CCR §72527.
Law Reference: 22 CCR §72527(a)(8) (right to information)Practice all 200 questions free — no signup required.
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