TroubleshootingQuestion 94 of 100
A group of users on the same floor all lose internet at once. What does this pattern suggest?
a.Each user's individual computer is broken
b.A shared network device or connection, such as a switch or router, may be the cause
c.The monitors need replacing
d.The keyboards are faulty
Explanation
When many users are affected simultaneously, the likely cause is a shared component rather than each individual machine. Investigating shared infrastructure such as a switch, router, or uplink is efficient. Recognizing patterns helps narrow the scope quickly.
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