Chapter 13 of 1325% of exam

North Carolina Marketing Rules, Ethics & Unfair Practices

The final North Carolina topic covers market conduct: the unfair trade practices the state prohibits, the ban on rebating and misrepresentation, and the fiduciary duties a producer owes clients and insurers. These duties translate the state's consumer-protection goals into day-to-day sales conduct.

Unfair Trade Practices

North Carolina prohibits unfair and deceptive practices in the business of insurance. These include misrepresenting policy terms, benefits, or dividends; twisting (using misrepresentation to induce a policyowner to replace coverage to their detriment); defamation of an insurer; unfair discrimination between similar risks; and false or misleading advertising. Each is separately actionable and can support license discipline.

Rebating and Inducements

Like most states, North Carolina prohibits rebating -- giving a client any premium discount, cash, or valuable consideration not stated in the policy as an inducement to buy. Both the producer who offers and the applicant who accepts an unlawful rebate can be penalized. This general prohibition distinguishes North Carolina from the few states that permit filed, non-discriminatory rebating.

Fiduciary Duty and Suitability

Premiums a producer collects are trust funds held in a fiduciary capacity for the insurer and client; they must be remitted promptly and never commingled or converted. Producers must also recommend suitable products, disclose material facts, place business only with authorized insurers, and avoid conflicts of interest. These fiduciary and suitability duties are the ethical core of the North Carolina supplement.

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State-specific details

State exam facts

Exam vendor
Pearson VUE
Prelicensing education
None (the 20-hour requirement was repealed by House Bill 737)
Passing score
70%
Who regulates life & health insurance licensing in North Carolina?

The North Carolina Department of Insurance (NCDOI) licenses life and health producers. North Carolina contracts with Pearson VUE to administer the licensing examinations.

Does North Carolina require prelicensing education for the life & health exam?

No longer. House Bill 737 repealed North Carolina's mandatory 20-hour prelicensing requirement, so candidates can sit for the Pearson VUE exam without completing a state-approved course. North Carolina remains an application-before-exam state (apply via NIPR first).

How is the North Carolina life & health exam administered?

The exam is delivered by Pearson VUE, and a minimum score of 70% is required to pass.

Sources: https://www.ncdoi.gov/how-become-insurance-producer-or-adjuster-nc, https://www.pearsonvue.com/us/en/nc/insurance.html

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