Chapter 4 of 522% of exam

HR Knowledge: People

The People knowledge domain covers how organizations acquire, develop, reward, and retain talent. It spans talent acquisition, learning and development, total rewards, and performance management as widely established HR practices.

Talent acquisition and onboarding

Effective hiring uses job analysis and structured, job-related selection methods to improve consistency and reduce bias. Strong onboarding then integrates new hires so they become productive and engaged more quickly.

Total Rewards

Total Rewards includes direct compensation such as base salary and bonuses and indirect compensation such as health insurance and paid leave, plus recognition and development. A clear rewards philosophy helps attract and retain talent.

Development and performance

Learning programs and succession planning build capability and a leadership pipeline. Effective performance management sets clear goals, provides ongoing feedback, and links development to results rather than relying on a single annual rating.

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