Operational ProceduresCâu 100 / 100
Which practice best protects customer privacy when a technician must step away from a workstation that displays sensitive information?
a.Leave it unlocked for convenience
b.Increase the brightness
c.Post the password nearby
d.Lock the screen so credentials are required to resume
Giải thích
Locking the screen prevents unauthorized viewing or use of sensitive data while the technician is away. Leaving it unlocked or posting the password exposes confidential information and violates privacy best practices.
Luyện miễn phí toàn bộ 100 câu hỏi — không cần đăng ký.
Câu hỏi liên quan cùng chủ đề
- Under change management, why should a change include a documented 'end-user acceptance' or verification step after implementation?
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- Which practice best supports accountability when multiple technicians manage the same systems over time?
- Before performing maintenance that may cause downtime, what professional step should a technician take regarding affected users?
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