Operational ProceduresCâu 97 / 100
Before performing maintenance that may cause downtime, what professional step should a technician take regarding affected users?
a.Say nothing and hope no one notices
b.Change the wallpaper first
c.Disable their accounts permanently
d.Communicate the planned maintenance window and expected impact in advance
Giải thích
Notifying affected users of the maintenance window and expected impact sets expectations and reduces disruption complaints. Staying silent or disabling accounts is unprofessional and harms trust.
Luyện miễn phí toàn bộ 100 câu hỏi — không cần đăng ký.
Câu hỏi liên quan cùng chủ đề
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- Which practice best supports accountability when multiple technicians manage the same systems over time?
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Đội Ngũ Biên Tập PrepPass · Đối chiếu với CompTIA A+ Core 2 (220-1102) · Quy trình kiểm tra