Google IT Support Practice Test
Câu hỏi thường gặp
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Khoảng 100 câu. Luyện theo chủ đề ở đây, rồi làm bài thi thử tính giờ để đánh giá mức sẵn sàng.
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Câu hỏi luyện tập mẫu
Một vài câu hỏi thực tế từ ngân hàng miễn phí này, kèm giải thích đầy đủ. Dùng công cụ luyện tập ở trên cho toàn bộ.
- 1. Hardware
Which component is considered the 'brain' of a computer, executing instructions and performing calculations?
- a.The network interface card (NIC)
- b.The central processing unit (CPU)
- c.The power supply unit (PSU)
- d.The hard disk drive (HDD)
Đáp án: b
Giải thích: The CPU carries out the instructions of a program by performing arithmetic, logic, and control operations. It is often called the brain of the computer. Other components like storage and power supplies support the CPU but do not execute program logic.
- 2. Hardware
Which of the following is an example of a peripheral (input) device?
- a.A keyboard
- b.The system RAM
- c.The power supply
- d.The motherboard
Đáp án: a
Giải thích: A keyboard is an input peripheral that lets a user send data and commands to the computer. Peripherals are external devices that extend the computer's functionality. Output peripherals include monitors and printers, while the motherboard and RAM are internal core components.
- 3. Operating Systems
Which Linux command lists the files in the current directory?
- a.rm
- b.cd
- c.mkdir
- d.ls
Đáp án: d
Giải thích: The ls command lists the contents of a directory. Options like -l show detailed information and -a reveal hidden files. In contrast, cd changes directories, rm removes files, and mkdir creates directories.
- 4. Operating Systems
What is the main benefit of creating user accounts with limited (standard) privileges instead of administrator rights?
- a.It increases available disk space
- b.It makes the computer boot faster
- c.It limits the damage that malware or mistakes can cause
- d.It improves the screen resolution
Đáp án: c
Giải thích: Standard user accounts cannot make system-wide changes without elevated permission, which reduces the impact of malware or accidental misconfiguration. Following the principle of least privilege improves security. Administrator rights should be reserved for tasks that truly require them.
- 5. Networking
What does the acronym 'IP' stand for in networking?
- a.Integrated Packet
- b.Interface Port
- c.Internal Protocol
- d.Internet Protocol
Đáp án: d
Giải thích: IP stands for Internet Protocol, which is responsible for addressing and routing packets of data so they can travel across networks. Every device on an IP network has an IP address. IP works together with TCP in the widely used TCP/IP suite.
- 6. Networking
Which port number is the default for HTTP web traffic?
- a.53
- b.22
- c.80
- d.443
Đáp án: c
Giải thích: HTTP typically uses port 80 for unencrypted web traffic. Port 443 is used for HTTPS, the encrypted version. Knowing common port numbers helps in configuring firewalls and troubleshooting connectivity.
- 7. IT Security
What are the three core principles of the classic information security 'CIA triad'?
- a.Compliance, Inspection, Auditing
- b.Cryptography, Identity, Authorization
- c.Confidentiality, Integrity, Availability
- d.Control, Isolation, Access
Đáp án: c
Giải thích: The CIA triad stands for Confidentiality, Integrity, and Availability. Confidentiality keeps data private, integrity ensures data is accurate and unaltered, and availability ensures systems and data are accessible when needed. These principles guide most security decisions.
- 8. IT Security
What is a VPN (Virtual Private Network) primarily used for?
- a.To increase RAM
- b.To generate stronger Wi-Fi signals
- c.To create a secure, encrypted connection over a public network
- d.To defragment drives
Đáp án: c
Giải thích: A VPN creates an encrypted tunnel between a device and a remote network over the public internet. This protects data from eavesdropping and can mask the user's location. It is widely used for secure remote access to corporate resources.
- 9. Troubleshooting
What is a good first step in a structured troubleshooting methodology?
- a.Reinstall the operating system
- b.Tell the user it is their fault
- c.Identify and clearly define the problem
- d.Replace all hardware immediately
Đáp án: c
Giải thích: Effective troubleshooting starts by identifying and clearly defining the problem, often by gathering information and asking the user questions. Understanding the symptoms precisely prevents wasted effort. Only after defining the issue should you form and test hypotheses.
- 10. Troubleshooting
A user's application keeps freezing. Which step reflects forming and testing a hypothesis?
- a.Telling the user to buy a new computer
- b.Immediately replacing the hard drive
- c.Ignoring the issue and hoping it resolves
- d.Suspecting insufficient memory and checking resource usage in Task Manager
Đáp án: d
Giải thích: After identifying the problem, you form a probable theory of the cause and test it. Suspecting a memory shortage and checking resource usage is a logical hypothesis test. If the theory is confirmed, you can address it; if not, you form a new theory.