Safe ServiceCâu 77 / 80
What is a responsible way to handle a guest who wants 'one more drink' but is already showing intoxication?
a.Politely decline and offer water, food, or a non-alcoholic option instead
b.Serve a double to end the visit
c.Serve it if they promise not to drive
d.Ask another server to serve it
Giải thích
When a guest is already showing intoxication, the server should decline the additional drink and offer water, food, or non-alcoholic options. Passing the request to another server or trusting a promise not to drive does not remove the risk or liability. A firm, kind refusal is the right response.
Luyện miễn phí toàn bộ 80 câu hỏi — không cần đăng ký.
Câu hỏi liên quan cùng chủ đề
- What role does teamwork play in safe alcohol service?
- What should a server do if a guest becomes aggressive after being refused service?
- Why should an establishment have clear written policies for responsible service?
- How does slowing the pace of service help with responsible alcohol service?
- What information is most useful to include when documenting an incident?
- What is the overall goal of safe service practices like intervention, pacing, and documentation?
Cập nhật gần nhất: · quy trình kiểm tra
Đội Ngũ Biên Tập PrepPass · Đối chiếu với ServSafe Alcohol (Responsible Alcohol Service) · Quy trình kiểm tra