Safe ServiceCâu 74 / 80
What role does teamwork play in safe alcohol service?
a.It has no effect on safety
b.Coworkers and managers can back each other up, share observations, and handle difficult guests together
c.It slows service too much to be useful
d.It only matters for cleaning duties
Giải thích
Teamwork lets servers share observations about a guest's condition, cover the floor during an intervention, and call on managers or security when needed. A coordinated response is safer and more effective than acting alone. Clear communication among staff supports responsible service.
Luyện miễn phí toàn bộ 80 câu hỏi — không cần đăng ký.
Câu hỏi liên quan cùng chủ đề
- Why is documentation important after refusing service or handling an incident?
- What is the best time to begin intervening with a guest who is drinking heavily?
- Which approach best helps prevent conflict when intervening with a guest?
- What should a server do if a guest becomes aggressive after being refused service?
- Why should an establishment have clear written policies for responsible service?
- What is a responsible way to handle a guest who wants 'one more drink' but is already showing intoxication?
Cập nhật gần nhất: · quy trình kiểm tra
Đội Ngũ Biên Tập PrepPass · Đối chiếu với ServSafe Alcohol (Responsible Alcohol Service) · Quy trình kiểm tra