Safe ServiceCâu 72 / 80
What is the best time to begin intervening with a guest who is drinking heavily?
a.After they are severely intoxicated
b.Only when they ask for help
c.Never, unless a manager insists
d.Early, when the first signs of rising intoxication appear
Giải thích
Intervening early, when a guest first shows signs of rising intoxication, is easier and safer than waiting until they are heavily impaired. Early steps like slowing service or offering food can prevent a difficult refusal later. Prompt attention reduces risk to the guest and others.
Luyện miễn phí toàn bộ 80 câu hỏi — không cần đăng ký.
Câu hỏi liên quan cùng chủ đề
- Why is offering water and food part of safe alcohol service?
- What is a responsible action if an intoxicated guest intends to drive home?
- Why is documentation important after refusing service or handling an incident?
- Which approach best helps prevent conflict when intervening with a guest?
- What role does teamwork play in safe alcohol service?
- What should a server do if a guest becomes aggressive after being refused service?
Cập nhật gần nhất: · quy trình kiểm tra
Đội Ngũ Biên Tập PrepPass · Đối chiếu với ServSafe Alcohol (Responsible Alcohol Service) · Quy trình kiểm tra