Infection Control & SafetyQuestion 244 of 484

What is the appropriate action if a client refuses to disclose a known skin or scalp condition before service?

a.Provide the service quickly to avoid offending the client
b.Explain that intake screening is required for safety and decline service if a contagious condition is suspected
c.Charge the client extra and proceed
d.Provide only nail services regardless of the condition

Explanation

Client intake screening is required for the safety of staff, equipment, and other clients. If a contagious condition is suspected and the client will not disclose, the technician should decline service and refer the client to a physician.

Law Reference: 16 CCR §979

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