ITIL 4 Foundation — exam facts

International

Every source below was read on 2026-09-24

ITIL 4 Foundation — Exam facts
Administering bodyPeopleCert

PeopleCert owns ITIL and runs the exam. It has released ITIL (Version 5), and its ITIL FAQ says the current plan is to sunset all ITIL 4 modules on 31 December 2027, with voucher validity dates still to be announced. ITIL 4 Foundation holders do not need to retake Foundation to progress to Version 5 modules.

Source: PeopleCert — ITIL FAQ ("When will ITIL 4 modules be sunsetted?") (2026-09-24)

Questions40 questions

Multiple choice, closed book.

Source: PeopleCert — ITIL 4 Foundation (certification page: Exam, Available languages, Purchase options) (2026-09-24)

Time limit60 minutes

Source: PeopleCert — ITIL 4 Foundation (certification page: Exam, Available languages, Purchase options) (2026-09-24)

Passing score65%

PeopleCert states the cut as "Minimum required score to pass: 65%" and publishes no raw-score equivalent.

Source: PeopleCert — ITIL 4 Foundation (certification page: Exam, Available languages, Purchase options) (2026-09-24)

Fees
  • $690 — Exam bundle — exam voucher, official eBook and Learning Resource Kit (price shown to a US visitor, incl. VAT) (PeopleCert, one-time)

PeopleCert's page sells the exam only in bundles; the other two bundles (with eLearning) were US$1,029 and US$1,338, and only the most expensive includes a free retake. Prices are set by region.

Source: PeopleCert — ITIL 4 Foundation (certification page: Exam, Available languages, Purchase options) (2026-09-24)

Languages offeredEnglish · Chinese · Dutch · French · German · Hungarian · Italian · Japanese · Polish · Portuguese (Brazil) · Spanish · Thai

Source: PeopleCert — ITIL 4 Foundation (certification page: Exam, Available languages, Purchase options) (2026-09-24)

Change log

  • 2026-09-24Fact sheet created from PeopleCert's ITIL 4 Foundation page and ITIL FAQ, including the planned 31 December 2027 sunset of ITIL 4 modules.

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