California Insurance Code & EthicsQuestion 30 of 474
Under the Fair Claims Settlement Practices Regulations, after receiving notice of a personal auto claim, an insurer must acknowledge the claim within how many calendar days?
a.30 days
b.15 days
c.40 days
d.10 days
Explanation
Title 10 CCR §2695.5(b) requires the insurer to acknowledge receipt of a claim within 15 calendar days. The 40-day rule is for accepting or denying the claim, and 30 days is the deadline for issuing payment after agreement is reached.
Law Reference: Cal. Ins. Code §790.03(b); CCR Title 10 §2695.5(b)This topic, taught in full in the Personal Lines Insurance Producer guide. Personal Lines Insurance Producer — Complete Study Guide (2026) — PDF + EPUB, $19.99 · 14-day refund →
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