The main purpose of a control chart in the Control phase is to:
- ARank problems from most to least frequent
- BMap the suppliers and customers of a process
- CProve a factor is statistically significant
- DDistinguish common-cause variation from special-cause variation over timeCorrect
Why: Control charts plot data over time with control limits so teams can tell routine common-cause variation from special-cause signals that need action. Ranking, mapping, and significance testing are done with other tools.
