Operational ProceduresPregunta 100 de 100
Which practice best protects customer privacy when a technician must step away from a workstation that displays sensitive information?
a.Leave it unlocked for convenience
b.Increase the brightness
c.Post the password nearby
d.Lock the screen so credentials are required to resume
Explicación
Locking the screen prevents unauthorized viewing or use of sensitive data while the technician is away. Leaving it unlocked or posting the password exposes confidential information and violates privacy best practices.
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