Operational ProceduresPregunta 97 de 100
Before performing maintenance that may cause downtime, what professional step should a technician take regarding affected users?
a.Say nothing and hope no one notices
b.Change the wallpaper first
c.Disable their accounts permanently
d.Communicate the planned maintenance window and expected impact in advance
Explicación
Notifying affected users of the maintenance window and expected impact sets expectations and reduces disruption complaints. Staying silent or disabling accounts is unprofessional and harms trust.
Practica las 100 preguntas gratis — sin registro.
Preguntas relacionadas de este tema
- Under change management, why should a change include a documented 'end-user acceptance' or verification step after implementation?
- Which environmental and safety consideration applies when using compressed air to clean dust from a computer?
- What is the main benefit of following a standardized incident-response and documentation procedure during a security event?
- When disposing of old electronics, which approach aligns with environmental regulations and responsible practice?
- Which practice best supports accountability when multiple technicians manage the same systems over time?
- Which practice best protects customer privacy when a technician must step away from a workstation that displays sensitive information?
Última revisión: · proceso editorial
Equipo Editorial de PrepPass · Verificado con CompTIA A+ Core 2 (220-1102) · Cómo revisamos