Documentation & SafetyPregunta 71 de 80
After refusing service to an intoxicated patron who then caused a disturbance, why should the seller-server document the incident?
a.To get the patron banned from all bars statewide
b.To create an accurate record that can support the business and staff if questions or a lawsuit arise later
c.Documentation is never necessary
d.To post about it on social media
Explicación
Writing down what happened, when, and what actions were taken creates a factual record that can protect the staff and business later. Good documentation supports the safe-harbor and Dram Shop defenses. It is a routine part of handling difficult incidents responsibly.
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