Network TroubleshootingCâu 97 / 100
The final step of the troubleshooting methodology is to document the findings, actions, and outcomes. Why is this step important?
a.It builds a knowledge base that speeds resolution of future similar issues
b.It automatically prevents all future outages
c.It replaces the need for network monitoring
d.It eliminates the need for change management
Giải thích
Documenting findings, actions, and outcomes creates a knowledge base that helps resolve similar future problems faster and informs others. It also supports auditing and accountability. Skipping documentation loses valuable troubleshooting insight.
Luyện miễn phí toàn bộ 100 câu hỏi — không cần đăng ký.
Câu hỏi liên quan cùng chủ đề
- A pair of switch ports negotiated a duplex mismatch. Which symptom is most characteristic of this condition?
- After confirming a fix resolves the reported issue, which troubleshooting step should be performed next?
- A technician suspects a specific cable among many in a bundle. Which tool pair helps locate and identify that individual cable?
- A server's throughput is far below the link's rated speed, and interface counters show many output drops during peak traffic. What is the likely cause?
- Which command shows active TCP/UDP connections and listening ports on a local host?
- A newly connected device gets no link light and no connectivity, while other ports on the same switch work. What should the technician verify first?
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