管理与 HACCP第 250 / 500 题100% 的考生答对了这道题

Two days after a catered event, the health department calls to say several guests have laboratory-confirmed Salmonella. What is the manager's best first step in the outbreak response?

a.Publicly deny any connection to the event before reviewing the banquet production records
b.Cooperate with the health department, preserve suspect food and records, and identify the implicated items
c.Discard the suspect food, purge the event's production logs, and await the inspectors
d.Instruct the staff not to answer questions and keep serving the same banquet menu tonight

解析

In a suspected foodborne-illness outbreak, the manager should cooperate fully with the regulatory authority, set aside and label any suspect food so it can be tested, and preserve production and employee-health records. Denying a connection before the records have been reviewed states a conclusion the operation has not yet earned, discarding the suspect food and the logs destroys the evidence the investigation depends on, and silencing staff while the same menu keeps going out leaves the public exposed. Early, honest cooperation protects the public and the business.

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