管理与 HACCP第 476 / 500 题

During a suspected outbreak, why should an operation designate a single spokesperson?

a.To keep the health department from entering the kitchen
b.To reduce the number of employees who must be interviewed
c.To keep the information given out accurate and consistent
d.To delay any public statement until the lawyers have finished

解析

One trained spokesperson keeps the facts straight for the health department, the media, and guests, so the operation is not contradicting itself while an investigation is running. It does not limit the regulator's access, reduce anyone's duty to cooperate, or license silence.

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