污染与过敏原第 64 / 320 题
When a guest has a serious allergic reaction and shows signs of anaphylaxis in the dining room, staff should:
a.Call 911 (emergency services) immediately and follow the emergency plan
b.Wait to see if the reaction goes away on its own
c.Give the guest more water and continue service
d.Move the guest outside and leave them alone
解析
Anaphylaxis is a life-threatening emergency, so staff must call emergency services immediately, follow the operation's emergency plan, and assist the guest, who may need epinephrine. Waiting, offering water, or leaving the guest alone can cost precious minutes and be fatal. Managers should train staff to recognize and respond to reactions.
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