Communication & CultureQuestion 35 of 200

A CNA observes that a resident who was alert yesterday is now confused, mumbling, and unable to follow simple instructions. The CNA should:

a.Document and check back in a few hours
b.Report the change in mental status to the nurse immediately—acute changes may signal infection (e.g., UTI), stroke, hypoglycemia, or other emergencies
c.Ask the family if this is normal
d.Encourage the resident to nap

Explanation

Acute mental status change is a 'red flag' that often signals serious underlying conditions—UTI (a leading cause of delirium in elders), stroke, hypoglycemia, sepsis, dehydration, or medication reaction. Per ANA and facility standards, the CNA must report immediately so the nurse can assess and intervene. Delay (a), reliance on family normalization (c), or attributing to fatigue (d) can result in deterioration or death.

Law Reference: ANA observation and reporting standards

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