Communication & CultureQuestion 36 of 200

A gay resident is visited daily by his husband. A new CNA refers to the husband as 'your friend.' The appropriate correction is:

a.Family disputes over labels are not a CNA matter
b.The CNA may use whatever term she is comfortable with
c.The CNA must use the term 'husband' as the resident has chosen, in keeping with respect for chosen family relationships under California's LGBT Long-Term Care Bill of Rights
d.The resident must accept whatever term staff use

Explanation

HSC §1439.51 prohibits willful and repeated failure to use the resident's preferred name, pronouns, and chosen family relationship terms. Married same-sex partners are spouses. Substituting 'friend' minimizes the relationship and may constitute discriminatory treatment. Staff comfort (b) does not outweigh the resident's right; the resident does not have to accept disrespectful terms (d); this is squarely a CNA conduct issue (a).

Law Reference: HSC §1439.50–51 (LGBT bill of rights)

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